Thank you for visiting our website. This notice explains how customer’s personal data (described below) is processed by Tamron Co., Ltd. We recognize that it is important to protect customer’s personal data.

  • 1. Personal Data

    Personal data shall mean any information relating to an identified or identifiable natural person ("data subject"); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to the physical, physiological, mental, economic, cultural or social identity.

  • 2. Controller of Personal Data

    The controller of customer’s personal data is as follows.
    TAMRON Co., Ltd.
    1385 Hasunuma, Minuma-ku, Saitama-shi, Saitama 337-8556, JAPAN
    Contact: Personal Information Inquiry Counter
    mailto:kojin(at)tamron.co.jp
    Tel: +81-48-684-9111 Fax: +81-48-683-8289
    Office hours: Weekday 9:00~17:00 (Japan time)
    ( We are closed on Saturdays, Sundays, public holidays, and our designated holidays.)

  • 3. Purpose of Obtaining and Processing of Personal Data

    We collect and process customer’s personal data for the following purposes.

      Specific Personal Data Purpose of Processing Sharing Organization
    1 Name, Email address Responding to customer inquiries
    *Please see “12. Use of External Web Service” and exhibit A for details.
    Subsidiaries of Tamron
    *Please see “7. Personal Data Sharing” for details.
    ii Cookie Improvement of Web services and statistical analysis of visitors ・Web service subcontractor
    ・Analytics service provider (Google)
    iii IP address To provides the service for technical requirements to establish communication.
    Improvement of Web services and statistical analysis of visitors to prevent unauthorized copying of our firmware
    ・Web service subcontractor
    ・Analytics service provider (Google)

    In addition, to provide our firmware update service for Tamron's product “TAP-IN Utility”, the customer's Global IP address will be sent to the server that provides the service for technical requirements to establish communication and we collect this, and we will process this IP address to prevent unauthorized copying of our firmware.
    Unless required by law, we will retain customer’s personal data for a necessary period to achieve the purpose of collection, and will delete customer’s personal data in accordance with the applicable law if it is no longer needed for the purpose of collection.

  • 4. Display of the website and the creation of log files

    Each time our website is loaded, our system automatically collect data and information from the computer system of the computer loading the site. The following data are collected in this process: Scope of data processing

    ・Information about which browser and version is being used
    ・The operating system of the device loading the site
    ・The device's IP address
    ・Date and time of access
    ・Websites and resources (images, files, other site content) that is loaded on our website
    ・Websites from which the user's system gets to our website (referrer tracking)

    This information is saved in our system's log file. None of these data are stored alongside the personal data of a specific user, meaning that the identification of a specific visitor to the website cannot be carried out.

  • 5. Using Cookies

    We use cookies on our website for the purpose of improving the usability of the website for customers and for analyzing to improve our products and services.
    Cookies are small text files that your browser can store on your computer. These text files contain a string of characters that allow the browser to be clearly identified when our website is accessed subsequently. The process of storing a cookie is also called “setting a cookie”.
    We collect and processes cookies, which are anonymous and cannot be identified, for continuous improvement and statistical purposes of the website. For details, please see “Information regarding the use of cookies".

  • 6. Rationale for Legality in Processing Personal Data

    We process customer’s personal data if it applies to one of the followings.
    ・When customer agrees that we collect and processe his/her personal data for the purpose indicated by us.
    ・When processing is necessary for fulfillment of the contract for which the customer is the party.
    ・When we need processing to comply with legal obligations.

  • 7. Personal Data Sharing

    We may share customer’s personal data collected with subsidiaries of us for the purpose of responding to inquiries from customers. In this case, the personal data of customers in the European Economic Area (EEA) will be disclosed only to subsidiaries in the EEA and not to subsidiaries outside of the EEA.

  • 8. Outsourcing

    We may entrust a part of the processing of customer’s personal data to outsourcing contractor entered into agreement. In this case, We will thoroughly examine eligibility as a partner for outsourcing, and will bind it to the necessary matters for proper processing of personal data such as safety control measures, confidentiality preservation, and prohibition of re-entrustment.

  • 9. Customer's Rights

    The customers located in EU have the right to request the followings for their personal data provided to us. To execute, please contact the following.
    ・Requiring access, correction or deletion of personal data
    ・Right to appeal our processing of client’s personal data
    ・Withdrawing consent to data processing at any time
    ・Appeal to supervisory authorities

    ≪Contact≫
    TAMRON Co.,Ltd.
    1385 Hasunuma, Minuma-ku, Saitama-shi, Saitama 337-8556, JAPAN
    kojin(at)tamron.co.jp
    Tel: +81-48-684-9111 Fax: +81-48-683-8289
    Office hours: Weekday 9:00~17:00 (Japan time)
    (We are closed on Saturdays, Sundays, public holidays, and our designated holidays.)

  • 10. Results that Can Occur If Customer Does Not Provide Personal Data

    We may not be able to provide all or part of the services to the customer who does not agree to provide his/her personal data to us.

  • 11. Performing Profiling etc.

    We use cookies on our website. For details, please see “Information regarding the use of cookies".

  • 12. Use of External Web Service

    On our website, we use active JavaScript content from external providers, referred to as web services. By accessing our website, these external providers may receive personal data about your visit to our website. In such an event, it is possible that data will be processed outside of the EU. You can prevent this by installing a JavaScript blocker such as the browser plugin NoScript (www.noscript.net) or by deactivating JavaScript in your browser. This can result in limited functionality on websites you visit. For details, please see “Exhibit A”.
    For the avoidance of doubt, our website contains a link to third party content (web service) that we do not operate. Since third party web services are not under the control of us, we do not take responsibility for these third party web services. If you access such third party’s web services, the web services may obtain your personal data at the time of access, or process the personal data outside the EEA. Therefore, we strongly recommend you to check the privacy notice of the third party that provides web service.

  • 13. Change and Renewal of this Notice

    We may change the contents of this notice. A revised version of this notice will be posted on our website.

Exhibit A

We use the following web services:

  • ■ Google

    A web service from Google LLC, 1600 Amphitheatre Parkway, Mountain View 94043, USA (hereafter Google) has been loaded onto our site. We use these data to ensure the full functionality of our website. As a result, your browser may send personal data to Google. The legal basis for the data processing is Article 6(1)(f) of the GDPR. The legitimate interest is comprised of the error-free functioning of the website. Google has self-certified under the EU-US Privacy Shield Agreement (see www.privacyshield.gov/list). Erasure of data is carried out as soon as the purpose of their collection has been fulfilled. For further information on how the transferred data are handled, please consult Google's Privacy Statement: policies.google.com/privacy. You can prevent the collection and processing of your data by Google by deactivating the execution of script codes in your browser, or by installing a script blocker in your browser (you can find examples of blockers at www.noscript.net or www.ghostery.com).

  • ■ Googletagmanager.com

    A web service from Google LLC, 1600 Amphitheatre Parkway, Mountain View 94043, USA (hereafter Googletagmanager.com) has been loaded onto our site. We use these data to ensure the full functionality of our website. As a result, your browser may send personal data to Googletagmanager.com. The legal basis for the data processing is Article 6(1)(f) of the GDPR. The legitimate interest is comprised of the error-free functioning of the website. Googletagmanager.com has self-certified under the EU-US Privacy Shield Agreement (see www.privacyshield.gov/list). Erasure of data is carried out as soon as the purpose of their collection has been fulfilled. For further information on how the transferred data are handled, please consult Googletagmanager.com's Privacy Statement: policies.google.com/privacy. You can prevent the collection and processing of your data by Googletagmanager.com by deactivating the execution of script codes in your browser, or by installing a script blocker in your browser (you can find examples of blockers at www.noscript.net or www.ghostery.com).

  • ■ YouTube

    A web service from Google LLC, 1600 Amphitheatre Parkway, Mountain View 94043, USA (hereafter Youtube) has been loaded onto our site. We use these data to ensure the full functionality of our website. As a result, your browser may send personal data to YouTube. The legal basis for the data processing is Article 6(1)(f) of the GDPR. The legitimate interest is comprised of the error-free functioning of the website. YouTube has self-certified under the EU-US Privacy Shield Agreement (see www.privacyshield.gov/list). Erasure of data is carried out as soon as the purpose of their collection has been fulfilled. For further information on how the transferred data are handled, please consult YouTube's Privacy Statement: policies.google.com/privacy. You can prevent the collection and processing of your data by YouTube by deactivating the execution of script codes in your browser, or by installing a script blocker in your browser (you can find examples of blockers at www.noscript.net or www.ghostery.com).